Terms and Conditions

Pozitology — Terms and Conditions

1. About these terms

These Terms and Conditions govern your use of the Pozitology website and your participation in any Pozitology workshop, programme, coaching session or product purchase. By booking a place, purchasing a product, or using this website, you agree to these terms.

“Pozitology,” “we,” “us” and “our” refer to the business operated by Debbie Edwards, trading as Pozitology.

Business / trading name: Pozitology Pty Ltd

ACN: 689591437

Contact email: [email protected] 

2. Our services

Pozitology provides positive-psychology education and facilitation for individuals, couples and families, grounded in the VIA 24 Character Strengths framework and Self-Determination Theory. Current offerings include:

The Strengths Journey — a two-day strengths programme ($997 individuals, $1,497 couples, $1,997 families of up to four).

The Strengths Journey – a six week 2 hourly programme ($1,497 individuals, $2,497 couples, $3,000 families of up to four).

The Strengths Journey for couples — a two-day strengths programme with an emphasis on raising children in a strength environment ($997 individuals, $1,497 couples).

The Clarity Framework — a two-hour decision-making workshop ($197 per person, $157 per person for couples).

Foundations of Flourishing — a two-hour workshop built on Self-Determination Theory ($197 per person, $157 per person for couples).

Character-strengths card decks and related materials offered for sale.

30 Character Strength Challenge - $79

Bespoke 4 and 6 week packs for further Character Strength and other exploration ($600 and $750 respectively)

Workshops are offered in person and, where indicated, online. Payment plans are available for The Strengths Journey on request at the time of booking.

3. Educational nature of our services — important

Pozitology workshops and programmes are educational and developmental. They are not psychological therapy, counselling, or a clinical mental-health service, and they are not a substitute for professional medical or psychological care.

While Debbie Edwards holds qualifications in psychology and applied positive psychology, Pozitology does not provide diagnosis, treatment, or clinical psychological services. If you are experiencing significant mental-health difficulties, we encourage you to seek appropriate support from a registered health practitioner, and you should not rely on a Pozitology programme in place of that care.

4. Bookings, payment, rescheduling and refunds

Payment

Full payment is required at the time of booking to secure your place.

Rescheduling

You may reschedule your booking to a future workshop date at no charge, provided you give at least 30 days’ written notice before your scheduled start date. Within 30 days of your workshop, rescheduling is not available.

Refunds

Pozitology does not offer refunds for change of mind, including cancellation within 7 days of booking. This is because our programmes require personal preparation on our part, including the issue and review of your VIA character-strengths results before you arrive.

By booking, you are making a commitment to yourself and to the group. We ask you to make that decision carefully.

If Pozitology cancels a workshop, you will be offered the next available date or, if no suitable date can be found, a full refund.

Non-attendance

If you do not attend a workshop you have booked, no refund or credit is available.

Exceptional circumstances

In rare cases of serious illness or family emergency, we may offer a one-time credit toward a future workshop at our discretion. Requests must be made in writing within 7 days of the original workshop date and may require supporting documentation.

5. Product sales

Physical products (such as character-strengths card decks) are sold through our payment processor. Title and risk pass to you on delivery. Faulty or damaged products are covered by your rights under Australian Consumer Law. For change-of-mind returns on physical products, contact us within [__] days of delivery; products must be unused and in original condition.

Payment processor for product sales: Stripe

6. Intellectual property

All Pozitology workshop materials — including workbooks, presenter notes, handouts, pocket cards, character-strengths card decks, slide decks, scripts, animations, website content and images — are the intellectual property of Pozitology and are protected by copyright.

When you participate in a programme or purchase materials, you receive a personal, non-transferable licence to use those materials for your own personal development. You may not:

copy, reproduce, resell or distribute the materials;

use them to deliver your own workshops or training;

record (audio or video) any workshop without our prior written consent; or

share login details or digital materials with others.

The Pozitology name, tagline and branding may not be used without written permission.

7. Participant conduct

Our workshops depend on a respectful, confidential and supportive environment. By attending, you agree to:

treat facilitators and other participants with respect;

keep what others share in the room confidential;

arrive on time and participate in good faith; and

refrain from disruptive, discriminatory or harassing behaviour.

We reserve the right to ask a participant to leave a workshop, without refund, if their behaviour materially harms the experience or safety of others.

8. Privacy

We handle your personal information in accordance with our Privacy Policy, which forms part of these terms. This includes the way we collect and use your VIA character-strengths results. Please read the Privacy Policy before booking.

9. Limitation of liability

To the extent permitted by law, Pozitology is not liable for any indirect, incidental or consequential loss arising from your participation in a programme or use of our materials. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

10. Changes to these terms

We may update these terms from time to time. The version in force is the one published on our website at the time you book or purchase. Material changes will be dated in the version note above.

11. Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

12. Contact

Questions about these terms can be directed to [email protected].